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The Semantics of Consent: Decoding ‘Can’ vs. ‘Shall’ in Arbitration Agreements A Critical Analysis of Nagreekha Indon Products Pvt. Ltd. v. Cargocare

Abstract

In Nagreekha Indon Products Pvt. Ltd. v. Cargocare Logistcs (India) Pvt. Ltd., the Supreme Court of India was confronted with a fundamental question of contractual interpretation with profound consequences for dispute resolution: does the word ‘can’ in an arbitration clause denote a mandatory binding agreement or a mere permissive option?

Upholding the sacrosanct principle of party autonomy, the Court held that a clause stipulating that disputes “can be settled by arbitration” does not constitute a valid and binding arbitration agreement under Section 7 of the Arbitration and Conciliation Act, 1996. This article provides a comprehensive analysis of the judgment, tracing its doctrinal foundations in Jagdish Chander v Ramesh Chander, 2007 (5) SCC 719 and K.K. Modi v K.K. Modi, 1998 (3) SCC 573, distinguishing it from seemingly contrary precedents, and examining its broader implications for commercial contracting. It argues that the decision serves as a crucial reaffirmation of consent as the immutable cornerstone of arbitral jurisdiction, compelling legal practitioners to draft dispute resolution clauses with meticulous precision.

Introduction

The edifice of alternative dispute resolution, particularly arbitration, rests on a singular, inviolable pillar: the consent of the parties. It is a creature of contract, and its jurisdiction is born not from statutory fiat but from the mutual intention of the contracting entities to oust the traditional courts’ jurisdiction. The Supreme Court of India’s judgment in Nagreekha Indon Products serves as a stark and seminal reminder that this foundational principle cannot be wished away, even by a judicial predisposition favouring arbitration. Before Justice Sanjay Karol was a deceptively simple interpretive puzzle: when the arbitration clause uses the permissive modal ‘can’ instead of the imperative ‘shall’, does it represent a concluded agreement to arbitrate, or is it merely an agreement to agree in the future?

The Division Bench, in a definitive ruling, chose the latter interpretation, dismissing the appeal and upholding the Bombay High Court’s refusal to appoint an arbitrator. This article dissects the Court’s reasoning, contextualizes it within the existing jurisprudence, and evaluates its impact on drafting practices and the referral court’s jurisdiction under Section 11. The judgment is not merely a lesson in English grammar; it is a resounding declaration that the scope of inquiry at the referral stage, although limited, is critically alive to the ex facieexistence of an arbitration agreement, and a clause that predicates reference on a future, fresh consensus fails this prima facie test.

The Factual Matrix and the Contentious Clause

The dispute arose from a commercial contract between Nagreekha Indon Products (the Appellant, a manufacturer) and Cargocare Logistcs (the Respondent, a logistics provider) for the shipment of goods to the USA. A dispute erupted when the Respondent allegedly delivered a consignment without securing the original bill of lading, causing financial loss to the appellant.

The bill of lading contained the following dispute resolution clause:

“25. Arbitration: The contract evaluated hereby or contained herein shall be governed by and construed according to Indian Laws. Any difference of opinion or dispute thereunder can be settled by arbitration in India or a place mutually agreed with each party appointing an arbitrator.” (Emphasis supplied)

Upon the dispute arising, the Appellant invoked this clause and sought a reference to arbitration. The Respondent refused, contending that the use of ‘can’ did not create a mandatory obligation but merely presented a non-binding option. This singular disagreement on the semantic import of a three-letter word became the fulcrum of the legal battle, travelling from the Bombay High Court to the Supreme Court.

The High Court’s Stance: A Clause Bereft of Mandate

The High Court of Judicature at Bombay, in its impugned order, sided with the Respondent. The learned Single Judge held that the clause, by using the word ‘can’, did not make it imperative for the parties to refer their disputes to arbitration. The court reasoned that the clause provided a “choice,” and since the Respondent had refused to exercise that choice, the necessary consensus for a valid arbitral reference was absent. The application for the appointment of an arbitrator under Section 11 was summarily dismissed, a decision that would set the stage for a landmark pronouncement on the nature of consent in arbitration agreements.

The Supreme Court’s Dissection: A Doctrinal Deep Dive

The Supreme Court’s dismissal of the appeal is anchored in a robust analytical framework, seamlessly weaving together principles of contractual interpretation and established arbitration jurisprudence. The reasoning can be unpacked into four key pillars:

1.         Party Autonomy as the Sine Qua Non: The judgment begins by identifying the philosophical core of arbitration: party autonomy. Citing the concurring opinion of Justice P.S. Narasimha in Cox & Kings Ltd. v. SAP India (P) Ltd., (2024)  SCC 1, the Court reiterated that “[t]he parties must mutually intend to refer their differences to arbitration as consent is the source of the Arbitral Tribunal's jurisdiction over them.” This is not a mere initial consent to a contract, but a specific, discernible consent to the particular mechanism of arbitration. The Court emphasized that this freedom extends not only to the choice of the medium but to the choice of forum, law, and procedure. Where such mutual intent is manifestly lacking at the very threshold, a court cannot foist arbitration upon an unwilling party, no matter how commercially expedient it may seem.

2.         The Jagdish Chander Litmus Test: The jurisprudential heart of the judgment lies in its unequivocal application of Jagdish Chander v. Ramesh Chander. The Court reproduced a crucial passage that draws a bright-line distinction between a binding agreement and a tentative exploration. The principle laid down is clear: a mere use of the word ‘arbitration’ is insufficient. Clauses that use language like “parties can, if they so desire, refer their disputes to arbitration” or provide for a future contemplation or fresh consent are not arbitration agreements but merely “an agreement to enter into an arbitration agreement in future.”

Applying this litmus test, the Court found that Clause 25 was a textbook example of a non-binding clause. The word “can” indicated only a “future possibility” and not a “determination and obligation” to arbitrate. It required a further agreement between the parties upon the arising of a dispute, a consensus that was demonstrably absent when the respondent refused to consent.

3.         The Limits of Pragmatic Interpretation: Distinguishing Precedents: The appellant relied on a litany of precedents advocating a liberal and pragmatic approach to interpreting arbitration clauses, including Enercon (India) Ltd. v. Enercon GmbH and Visa International Ltd. v. Continental Resources (USA) Ltd., 2014(5) SCC 1.  The Court masterfully distinguished these cases, establishing a crucial caveat to the pragmatic rule.

It held that the principle of a pragmatic, non-pedantic interpretation comes into play only when the parties’ intent to arbitrate is already clear, even if the mechanism for constituting the tribunal is defective or incomplete. In Enercon (supra), the intent was unambiguous, but the procedure for appointing a third arbitrator was missing. In Nagreekha Indon, the ambiguity lay at the very root: the intent to arbitrate itself was contested and unclear. The Court stated, “[t]he question of construction, however, only arise when the parties are ad idem as to arbitration. Despite the dispute before us being purely of a commercial nature, it is the parties themselves that cannot agree on arbitration being the chosen medium.” This distinction is analytically sharp and practically significant, preventing the “pragmatic approach” from being a tool to rewrite contracts rather than interpret them.

4.         The Referral Court’s Jurisdiction Under the 1996 Act: The Court situated its decision within the limited yet crucial jurisdiction of a referral court under Section 11 of the Act. It harmonised two strands of jurisprudence. First, citing the seven-judge bench decision [i]n re: Interplay Between Arbitration Agreements under the Arbitration Act, 1996 & the Stamp Act, 1899, (2024) 6 SCC 1., the Court reaffirmed that the scope of enquiry at the Section 11 stage is strictly limited to the prima facie existence of an arbitration agreement. Second, it acknowledged the continuing vitality of the principle in Vidya Drolia v. Durga Trading Corpn., (2021) 2 SCC 1 as clarified in SBI General Insurance Co. Ltd. v. Krish Spinning, (2024) 12 SCC 1 which permits the referral court to weed out ex facienon-arbitrable and frivolous claims to prevent a waste of time and resources. Applying this framework, the Court found that Clause 25, on a plain and meaningful reading, did not constitute even a prima facie arbitration agreement. The manifestation of mutual consent was entirely absent. Therefore, the Section 11 court was not abdicating its duty but rather exercising it correctly by dismissing the application, thereby preventing a party from being forced into a costly and time-consuming arbitral process that it had never unequivocally consented to.

The K.K. Modi Attributes: A Framework Restated

In a significant reaffirmation, the Court turned to the six essential attributes of an arbitration agreement formulated by Justice Sujata Manohar in K.K. Modi (supra):

 

  1. The agreement must contemplate that the decision of the tribunal will be binding on the parties.
  2. The tribunal's jurisdiction to decide the rights of the parties must derive from the consent of the parties, an order of the court, or a statute that clearly mandates the process as arbitration.
  3. The agreement must contemplate that the agreed tribunal will determine the substantive rights of the parties.
  4. The tribunal must determine the rights of the parties in an impartial and judicial manner, owing an equal obligation of fairness towards both sides.
  5. The agreement of the parties to refer their disputes to the tribunal's decision must be intended to be enforceable in law.
  6. The agreement must contemplate that the tribunal will render a decision on a dispute that is already formulated at the time the reference is made.

 

The Court observed that the fifth attribute, which requires the parties' agreement to refer their disputes to be intended to be enforceable in law, was fatally absent from Clause 25. A provision that merely posits a future possibility and predicates a reference on a fresh round of consent is, by its very design, not intended to be presently enforceable. This reliance on the K.K. Modi(supra) framework firmly anchors the judgment in a long standing and well settled jurisprudential tradition.

Conclusion

The Nagreekha Indon Products, judgment transcends a mere grammatical lesson on the difference between 'can' and 'shall' and stands as a doctrinal bulwark protecting the foundational principle of consent in arbitration. Its implications are immediate and far reaching. For contracting parties, it serves as a stark warning against cut and paste dispute resolution clauses, demanding that they unequivocally signal their intention through imperative language such as "shall be referred to arbitration." For legal practitioners, it mandates a renewed scrutiny of existing contracts, transforming vague, permissive, or aspirational arbitration language from harmless boilerplate into a loaded gun capable of rendering the entire dispute resolution mechanism unenforceable when it is needed most. For the judiciary, it delineates the boundaries of the pro-arbitration stance, clarifying that a liberal approach cannot be employed to manufacture consent where none exists, and rightly reinforcing the Section 11 court's power to filter out ex-facie non-arbitrable clauses.

The decision is a  Supreme Court's masterclass in balancing the pro-arbitration policy of the modern era with the immutable chisel of the law of contract. It stands as a sentinel, ensuring that the gateway to arbitration opens only with the master key of mutual, unequivocal consent, and not the flimsy pick of a legislative or judicial inclination. The ghost of poorly drafted clauses has finally been put to rest, and the era of semantic precision in arbitration agreements has dawned.

Author: Khushnuma Khan | Email: khushnuma@kkassociates.co.in

Disclaimer: This article is intended for general informational and policy discussion purposes only. It does not constitute legal advice, financial advice, or a formal interpretation of law. The views expressed are based on publicly available information, prevailing statutory provisions, and reported developments as of the date of publication. Readers are advised to seek independent professional advice before taking any action based on the contents of this article. The author assumes no liability for decisions taken in reliance upon this information.

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